Estate and Property Management made simple

We appreciate every management instruction has its own set of requirements. That’s why we meet with new clients and carefully review their needs to create a bespoke, transparent management solution that’s affordable and will enhance the fabric of their property now and in the future. Whether it’s issues of legal compliancy, accounting or repairs, Red Rock will deliver an appropriate, relevant solution.

The differences within estate and property management also require a managing agent to be pro-active and knowledgeable, particularly when managing a larger physical location. Boundary issues, use of outdoor communal areas such as playgrounds, parking issues, disposal of rubbish, maintenance of individual gardens, streetlighting, road maintenance, use of garages, fly-tipping and anti-social behaviour feature as areas of expertise for the Red Rock team.

To further assist in managing your property, we offer a combination of industry-recognised software, bespoke, online client support and on-site presence - when you need us the most. We also have particular experience in assisting with complex estate service charge provisions and their relevance to individual leaseholders/freeholders.

Ready to get the best from property management?

Frequently Asked Questions

Have Any Questions?

We understand that you may have questions that you need answering. Don't hesitate to contact our team for more information

How comprehensive a panel of
contractors do you have?

We have built an extensive panel of contractors that have come recommended from blocks we have taken over and through experience. These contractors are based across London, local to the developments we manage.

How often will I hear from my Property Manager?

Would you prefer to hear from your property manager every time something occurs with the tenancy or would you prefer them to handle situations with your best interests in mind? Advise the property manager of your expectations to avoid confusion. Also discuss your preferred method of communication - is it by email, your home phone, your mobile?

What is ground rent?

This is rent paid under the terms of a lease by the owner of a building to the owner of the land on which it is built.

Do Red Rock have an emergency out of hours service?

Yes, we do. We have a 24 hours a day 365 days a year emergency number that you can call should a maintenance emergency arise in your building.